Please describe to our team the items as precisely as possible and note where the items were forgotten. You will be contacted to confirm if the items are found and to arrange how and if the items should be returned.
Hotel Veliki reserves the right to only store lost and forgotten items for a period of 3 weeks. After the 3 week period Hotel Veliki can no longer assist in recovering lost or forgotten items.
If canceled up to 3 days prior to arrival no penalties will be charged.
If canceled 1 or 2 days prior to arrival one night stay for total numbers of booked rooms will be charged.
If canceled on the day of arrival total amount will be charged.
“No show” will be charged for total amount.